Questions and Answers
Below are some of the frequently asked questions by new and existing residents. Please contact us for more information, to schedule a showing, or if you have other questions about life at Regency Tower.
- 1. Where do I park?
- 2. What are the lease terms?
- 3. What is the pet policy?
- 4. How do I apply?
- 5. How long will it take to process?
- 6. What are the office hours?
- 7. What are the deposits?
- 8. How do I get in the building?
- 9. How do I move my furniture?
- 10. How do I reserve the freight elevator?
- 11. How do I make a maintenance request?
- 12. What if I have a maintenance emergency after hours?
- 13. What options do I have for telephone/cable/internet?
- 14. How do I reserve the clubroom?
- 15. How do I let guests in?
- 16. When is rent due/late?
- 17. What if I am late with my rent?
- 18. What if I want to move to a larger/smaller apartment?
- 19. When can I renew my lease?
- 20. What are the hours for the business center, fitness center, and pool?
1. Where do I park?
Our building has many options for parking. The parking lot on the East end of the building is a first come, first serve location for Regency Tower residents and their guests. If private indoor parking is preferred, our parking garage is assigned spaces for an additional monthly fee. There are also numerous lots surrounding the building which are run by individual vendors.
2. What are the lease terms?
We offer leases ranging anywhere from 6-12 months. Short term leases are also available.
3. What is the pet policy?
Dogs and cats are permitted under 50 lbs. with a $200 non-refundable pet fee per pet plus $200 refundable cat deposit and $300 refundable dog deposit. Pet rent is $20 per month per pet. Limit 2 pets per apartment.
4. How do I apply?
You will need to complete an application and sign our rental criteria form. This can be done directly on our website or in our leasing office, a $40 processing fee is required to submit an application. Click her to apply online!
5. How long will it take to process?
After an application has been submitted, we can generally have it completed within 48 business hours.
6. What are the office hours?
Our office hours are Monday - Friday 8:30-6 and on Saturdays 9-5. * Please note that we will stop showing apartments at 5:45 on weekdays and 4:45 on Saturdays.
7. What are the deposits?
The starting deposit for a studio is $125, a one bedroom is $175, a two bedroom is $225 and all penthouses are $300.
8. How do I get in the building?
Our building is designed with a limited-access entry system. You will be assigned an access card when you move in that will allow you to enter the building and the parking garage.
9. How do I move my furniture?
To assist you with moving, the building is equipped with a freight elevator. This elevator is available on a reserved basis.
10. How do I reserve the freight elevator?
The freight elevator is available Monday thru Friday from 9am - 12pm, 1pm - 5pm, and 6pm - 9pm. On Saturday or Sunday the hours will begin at 9am and the elevator will available until 9pm.
11. How do I make a maintenance request?
If the request is being made during office hours you will need to call the office at (405) 235-9303 and report the problem. You may also contact us online. Be prepared to give your name, apartment number, phone number, and a detailed description of the problem.
12. What if I have a maintenance emergency after office hours?
If you have a maintenance emergency after hours, simply call the office line (235-9303) or our concierge directly (520-4544). Please be sure to leave your name, apartment and phone number, along with a brief message describing the problem. Our "on-call" maintenance staff will return your call.
13. What options do I have for telephone/cable/internet?
Telephone and internet are available through either SBC (AT&T) or Cox Communications. Cable is available through Cox Communications. Or connect to all three using Minol Connect Click here to connect to your home services online.
14. How do I reserve the clubroom?
To reserve the clubroom you will need to visit the office and sign the cleaning addendum. 24-hours prior to the party you will be required to supply a guest list to the concierge.
15. How do I let guests in?
To allow access to your guests you have two choices. If you have a home phone your guests can dial your apartment directly from the EntraGuard system that is located in the east vestibule. To be added to the system you will need to contact the office. If you do not have a home phone then you can fill out a guest pass with the concierge.
16. When is rent due/late?
Rent is due on the 1st of every month, but not considered late until 9am on the 6th.
17. What if I am late with my rent?
Rent is not considered late until 9 am on the 6th of each month. If rent is paid after this time you will be required to pay an additional $50.00 as a late fee. Any payment received after 9 am on the 6th will have to be in the form of a money order or cashier's check.
18. What if I want to move to a larger/smaller apartment?
To do an on-site transfer you simply need to inform the office that you would like to move to a larger/smaller apartment. If you have not completed at least a 6-month lease with us then you will be required to pay a $150.00 transfer fee and fill out the transfer form. You will be required to pay the deposit for the new unit and your current deposit will be returned to you within 30-days.
19. When can I renew my lease?
Leases can be renewed one month prior to their expiration. Simply call or stop by the office and we will prepare one for you.
20. What are the hours for the business center, fitness center, and pool?
The Resident Business Center and Fitness Center are available 24-hours a day for our residents. Pool hours are Sunday - Thursday 6:00 am - 10:00 pm and Friday -Saturday 6:00 am - 12:00 am.
Our entire staff is here to help you enjoy the most excellent living experience possible. If you have other questions about the Regency Tower lifestyle, please contact us online or give us a call today. We look forward to hearing from you!