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Below are some of the frequently asked questions by new and existing residents. Please contact us for more information, to schedule a showing, or if you have other questions about life at Regency Tower.
1. Where do I park?
Our building has parking located in the basement and on the first three floors. Reserved spaces are available for an additional monthly fee. 4. How do I apply?
You will need to complete an application and sign the Rental criteria form. A $40.00 processing fee will be required to begin processing the application. 5. How long will it take to process?
Once you have paid your application fee and completed the application we can generally complete the process within 48-72 hours. 6. What are the office hours?
Office hours are Monday - Friday 8:30 am - 6:00 pm and Saturday 9:00 am - 5:00 pm. The office is closed Sunday. * Note that we will stop showing apartments at 5:30 on weekdays and 4:30 on Saturdays 7. What are the deposits?
The deposit for a Studio is $125.00, a 1-Bedroom is $175.00, a 2-Bedroom $225.00, and Penthouses $300.00. 8. How do I get in the building?
Our building is designed with a limited-access entry system. You will be assigned an access card when you move in that will allow you to enter the building and the parking garage. 9. How do I move my furniture?
To assist you with moving, the building is equipped with a freight elevator. This elevator is available on a reserved basis. 10. How do I reserve the freight elevator?
The freight elevator is available Monday thru Friday from 9am - 12pm, 1pm - 5pm, and 6pm - 9pm. On Saturday or Sunday the hours will begin at 9am and the elevator will available until 9pm. 11. How do I make a maintenance request?
If the request is being made during office hours you will need to call the office at (405) 235-9303 and report the problem. You may also contact us online. Be prepared to give your name, apartment number, phone number, and a detailed description of the problem. 12. What if I have a maintenance emergency after office hours?
If you have a maintenance emergency after hours you will need to call the office phone number (405-235-9303) and follow the instructions given by the service. Please be sure to leave your name, apartment and phone number, along with a brief message describing the problem. An on-call maintenance person will return your call. 13. What options do I have for telephone/cable/internet?
Telephone and internet are available through either SBC (AT&T) or Cox Communications. Cable is available through Cox Communications. Or connect to all three using Minol Connect Click here to connect to your home services online. 14. How do I reserve the clubroom?
To reserve the clubroom you will need to visit the office and sign the cleaning addendum. 24-hours prior to the party you will be required to supply a guest list to the concierge. 15. How do I let guests in?
To allow access to your guests you have two choices. If you have a home phone your guests can dial your apartment directly from the EntraGuard system that is located in the east vestibule. To be added to the system you will need to contact the office. If you do not have a home phone then you can fill out a guest pass with the concierge. 16. When is rent due/late?
Rent is due on the 1st of every month, but not considered late until 9am on the 6th. 17. What if I am late with my rent?
Rent is not considered late until 9 am on the 6th of each month. If rent is paid after this time you will be required to pay an additional $50.00 as a late fee. Any payment received after 9 am on the 6th will have to be in the form of a money order or cashier's check. 18. What if I want to move to a larger/smaller apartment?
To do an on-site transfer you simply need to inform the office that you would like to move to a larger/smaller apartment. If you have not completed at least a 6-month lease with us then you will be required to pay a $150.00 transfer fee and fill out the transfer form. You will be required to pay the deposit for the new unit and your current deposit will be returned to you within 30-days. 19. What are the hours for the business center/fitness center/pool?
The Resident Business Center and Fitness Center are available 24-hours a day for our residents. Pool hours are Sunday - Thursday 6:00 am - 10:00 pm and Friday -Saturday 6:00 am - 12:00 am. 20. When can I renew my lease?
A renewal letter will be sent to you by mail from our office. When you receive this letter you will need to come by or call the office so that we can prepare your new lease. Our entire staff is here to help you enjoy the most excellent living experience possible. If you have other questions about the Regency Tower lifestyle, please contact us online or give us a call today. We look forward to hearing from you! |
Regency Tower
333 NW 5th Street |